Terms of service

       Terms and Services

Welcome to Cold Mango. By accessing our website or placing an order, you agree to comply with and be bound by the following Terms of Service.

1. General

These Terms govern your use of the Cold Mango website and the purchase of products from us.We reserve the right to update or modify these Terms at any time without prior notice.

2. Product Information

● We strive to display accurate product details, descriptions, sizes, and images.

● Minor variations in colour, texture, or measurements may occur due to lighting, screen resolution, or manufacturing processes.

3. Pricing & Payments

● All prices are listed in INR and are inclusive/exclusive of taxes as mentioned.

● Prices may change without prior notice.

● Payments must be successfully completed to confirm an order.

4. Order Confirmation & Cancellation

● Orders are confirmed only after successful payment.

● Once an order is placed, it cannot be cancelled.

5. Shipping & Delivery

● Orders are delivered within 2–10 business days from the date of shipment.

● Delivery timelines may be affected by external factors beyond our control.

● Once the order is shipped, address changes cannot be accommodated.

● Cold Mango will provide full backend support in case of delivery delays.

6. Exchange & Return Policy

● Returns are accepted within 48 hours of delivery.

● Items must be unused, unwashed, and in original condition with tags intact.

● Size exchanges are chargeable.

● Defective or incorrect items will be handled fully by Cold Mango.

● Photographic or video proof may be required to approve an exchange or return.

7. Refunds

● Approved refunds will be processed to the original payment method.

● Shipping charges are non-refundable unless the issue is caused by Cold Mango.

8. Intellectual Property

All content on this website, including logos, designs, images, videos, graphics, and text, is the exclusive property of Cold Mango. Unauthorized use or reproduction is strictly prohibited.

9. User Responsibilities

You agree not to misuse the website, provide false information, or attempt to disrupt the functionality or security of the platform.

10. Limitation of Liability

Cold Mango shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Privacy Policy

Your personal information is protected and handled in accordance with our Privacy Policy. We do not sell or misuse customer data.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

13. Contact Information

For any queries related to orders, shipping, exchanges, or policies, please contact us:

Email- contact@coldmango.in

Whatsapp- 8122090126