Shipping policy

At Cold Mango, we aim to deliver your orders in a timely and secure manner while ensuring a smooth shopping experience.

Shipping Time

• Orders are typically delivered within 2–10 business days from the date of shipment.
  
• Delivery timelines may vary depending on the customer’s location and courier service.

Delays

• In rare cases, deliveries may be delayed due to external factors such as courier issues, weather conditions, regional restrictions, or unforeseen circumstances.
  
• If any delay occurs, Cold Mango will provide 100% backend support to assist and track your order until it is delivered.
  

Address Policy

• Once an order has been shipped, we cannot assist with changing or modifying the delivery address.
  
• Customers are requested to ensure that the shipping address is accurate at the time of placing the order.
  

Shipping Responsibility

• Cold Mango is not responsible for delays caused by courier partners after dispatch, but we will continue to coordinate and support until the order reaches you.
  

For any shipping-related queries, please contact us through our official support channels.